Can I use Rewards towards a Preorder?
MONOMATCHA™ Rewards cannot be used on Wait List items through Monomatcha.com even if checkout allows it.
Do Rewards Expire?
MONOMATCHA™ Rewards have no expiration date, but MONOMATCHA™ reserves the right to change the MONOMATCHA™ Rewards program at any time without notice, including imposition of Reward expiration dates.
Can I combine Rewards with other discounts?
MONOMATCHA™ Rewards cannot be combined with any other site discounts, coupons, promo Codes, shipping discounts, even if checkout allows it. Read complete details on MONOMATCHA™ Rewards Terms and Conditions.
How soon after my first qualified purchase will my Rewards become active?
MONOMATCHA™ Rewards become active approximately forty (40) days after a customer’s qualified order has shipped to them from the MONOMATCHA™ warehouse.
Where do I view my Rewards?
Simply log-in to your online Sideshow account. Under the ‘My Promotional Wallet’ option click on ‘My Rewards’ to view your Rewards balance.
How do I redeem reward points?
MONOMATCHA™ Rewards can be applied to the purchase of any qualifying product during the check-out process. Under the Order Summary portion of the check-out process, simply select the Rewards option under the Coupons, Promo Codes & Rewards section, put in the dollar amount of Rewards, agree to the rules, click the Apply Points button, wait for the page to refresh, and finally click the Place your Order button. Not able to apply Reward? Please contact our Customer Service department